Privacy Policy

This policy explains what information Zenix Marketing ("we", "us") collects through the Business-in-a-Box website (this page and the pages linked from it), why we collect it, and how it's handled. It describes what this specific site actually does — not a generic template disconnected from how the site works.

1. Information we collect

We collect information only when you choose to give it to us, through two places on this site:

• The strategy call booking form — your name, work email, and optionally your company name, current website, preferred call date/time, selected package, and any notes you write about your goals.
• The AI chat widget — the messages you type, and, only if you choose to type your email address into the conversation yourself, that email.

We also automatically log your IP address and submission timestamp for both, purely to filter spam and abuse.

2. How your information is used

Booking form submissions and chat messages are used to respond to your inquiry, prepare your strategy call, and answer your questions about the launch packages. We do not sell, rent, or use your information for advertising targeting.

3. Where your information goes

We do not store form submissions or chat messages in a database. Instead:

• Booking form details are relayed by email to our team's inbox so someone can follow up with you directly.
• Chat messages are sent to Google (Gemini API), and, if that is unavailable, to OpenRouter (which may route your message to one of the AI models it offers, hosted by providers such as Google or NVIDIA), purely to generate a reply. If every AI provider is unavailable, a small set of pre-written answers is used instead, and your message is not sent anywhere in that case.
• Notification emails for both the chat and the booking form are sent through Google's mail servers (Gmail/Google Workspace SMTP), since that is the account handling replies.

Each of these providers processes the data under its own privacy policy and terms, which we don't control.

4. Cookies and tracking

This page does not currently set advertising or analytics cookies, and no tracking pixel is installed on it. If that changes in the future (for example, adding Meta Pixel or Google Analytics to measure ad performance), this policy will be updated first, and this section will describe exactly what is tracked.

5. Data retention

Since we don't keep a database of submissions, your information persists only as long as the resulting email exists in our inbox, or until you ask us to delete it. Contact us at any time to request that a specific submission be located and deleted.

6. Your rights

Wherever you're located, you can ask us at any time to tell you what information we hold about you, correct it, or delete it. If you're in a region with specific data protection rights (for example under GDPR or CCPA), we'll honor requests made under those rights on the same basis.

7. Children's privacy

This site is intended for business owners and decision-makers. It is not directed at children, and we do not knowingly collect information from anyone under 16.

8. Changes to this policy

If how we handle your information changes in a meaningful way, we'll update this page and update the date at the top.

9. Contact

Questions about this policy, or a request about your data, can be sent to tajul@zenixmarketing.com.