Privacy Policy

This policy explains what information Zenix Marketing ("we", "us") collects through the Business-in-a-Box website (this page and the pages linked from it), why we collect it, and how it's handled. It describes what this specific site actually does — not a generic template disconnected from how the site works.

1. Information we collect

We collect personal information only when you choose to give it to us, through three places on this site:

• The strategy call booking form — your name, work email, and optionally your company name, current website, preferred call date/time, selected package, and any notes you write about your goals.
• The "Leaving already?" popup — your name, email, and optionally your WhatsApp number.
• The AI chat widget — the messages you type, and, only if you choose to type your email address into the conversation yourself, that email.

With each form submission we also record which pricing region you were viewing (for example, United States or Bangladesh) and whether you chose it or it was detected automatically, so our team replies with the right currency and prices. We also automatically log your IP address and submission timestamp, purely to filter spam and abuse.

2. How your information is used

Booking form submissions and chat messages are used to respond to your inquiry, prepare your strategy call, and answer your questions about the launch packages. We do not sell, rent, or use your information for advertising targeting.

3. Where your information goes

We do not store form submissions or chat messages in a database. Instead:

• Booking form details are relayed by email to our team's inbox so someone can follow up with you directly.
• Chat messages are sent to Google (Gemini API), and, if that is unavailable, to OpenRouter (which may route your message to one of the AI models it offers, hosted by providers such as Google or NVIDIA), purely to generate a reply. If every AI provider is unavailable, a small set of pre-written answers is used instead, and your message is not sent anywhere in that case.
• Notification emails for both the chat and the booking form are sent through Google's mail servers (Gmail/Google Workspace SMTP), since that is the account handling replies.

Each of these providers processes the data under its own privacy policy and terms, which we don't control.

4. Cookies, region detection and analytics

Pricing region. Prices on this page are shown for your country. To pick the right one on your first visit, your browser asks a country-lookup service (country.is, or Cloudflare as a backup) which country your IP address belongs to; only the two-letter country code is used, and it is kept in your browser for that session only. If you choose a region yourself with the US/BD switch, that choice is saved in a cookie (zenix_region) and in your browser's local storage for up to one year so you see the same prices next time. You can change it at any time with the switch, or clear it by deleting this site's cookies.

Analytics. This site uses Google Tag Manager, through which Google Analytics and Microsoft Clarity are loaded to understand how visitors use the page (for example, which sections are viewed, which buttons are clicked, and whether a form was submitted). These tools set their own cookies and receive technical data such as your IP address, browser and device type. The events we send them contain your pricing region and the package involved — never your name, email, phone number or chat messages.

Your browser also keeps a few items in session storage (your chat history for the current visit, and whether you've already seen the exit popup or submitted a form) so the page doesn't repeat itself; these are cleared when you close the tab.

5. Data retention

Since we don't keep a database of submissions, your information persists only as long as the resulting email exists in our inbox, or until you ask us to delete it. Contact us at any time to request that a specific submission be located and deleted.

6. Your rights

Wherever you're located, you can ask us at any time to tell you what information we hold about you, correct it, or delete it. If you're in a region with specific data protection rights (for example under GDPR or CCPA), we'll honor requests made under those rights on the same basis.

7. Children's privacy

This site is intended for business owners and decision-makers. It is not directed at children, and we do not knowingly collect information from anyone under 16.

8. Changes to this policy

If how we handle your information changes in a meaningful way, we'll update this page and update the date at the top.

9. Contact

Questions about this policy, or a request about your data, can be sent to tajul@zenixmarketing.com.