Welcome to Zenix Marketing. These Terms & Conditions ("Terms") govern your access to and use of our website zenixmarketing.com (the "Site") and any services provided by Zenix Marketing ("we," "us," "our"). By accessing our Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and our services.

Zenix Marketing provides digital growth and creative services, including but not limited to:

• Digital Marketing (Social Media Management, Performance Advertising, Content Strategy, Lead Generation)
• Web Development (WordPress, Shopify, Webflow, Website Maintenance)
• Graphics Design (Logo & Brand Identity, Social Media Graphics, Print & Marketing Materials)
• App Development (iOS & Android, Cross-Platform, UI/UX, API Integration)
• UI/UX Design
• Video Editing
• Email Marketing

Specific scope, deliverables, and pricing for any engagement will be outlined separately in a proposal, quote, or service agreement provided to the client.

You agree to use our Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable local, national, or international law
• Attempt to gain unauthorized access to our systems or data
• Copy, reproduce, or distribute content from the Site without our prior written consent
• Interfere with the proper functioning of the Site

All content on this Site — including text, graphics, logos, images, videos, and design elements — is the property of Zenix Marketing (or its parent brand, Nextizo) and is protected by applicable intellectual property laws, unless otherwise stated. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

Upon full payment for a completed project, ownership of the final agreed-upon deliverables (e.g., a website, logo, or app) transfers to the client, except for any third-party tools, stock assets, licensed materials, or Zenix Marketing's proprietary frameworks and processes used in delivering the work.

• Pricing listed on our Pricing page reflects standard package rates and is subject to change without prior notice
• Custom projects will be quoted individually based on scope and requirements
• Payment terms (including deposits, milestones, and due dates) will be specified in the applicable proposal or invoice
• Failure to make payment as agreed may result in a pause or termination of services

To ensure timely and effective delivery of services, clients agree to:

• Provide accurate, complete, and timely information, assets, and feedback
• Respond to requests for approvals or revisions within a reasonable timeframe
• Ensure they have the necessary rights to any materials (logos, images, text, etc.) provided to us for use in a project

Delays caused by the client may affect project timelines.

The number of revisions included and estimated delivery timelines will be defined in the specific service package or proposal. Additional revisions or scope beyond what was agreed may incur additional charges.

• For ongoing/monthly service plans, cancellation terms will be specified in the service agreement; typically, cancellation requires prior written notice
• One-time project fees and deposits are generally non-refundable once work has commenced, except where required by law or otherwise agreed in writing
• Any refund requests will be reviewed on a case-by-case basis

We understand that clients may share sensitive business information with us. We are happy to sign a Non-Disclosure Agreement (NDA) upon request and treat all client information shared with us as confidential, using it solely for the purpose of delivering the agreed services.

To the fullest extent permitted by law, Zenix Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or our services, including but not limited to loss of revenue, data, or business opportunities. Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the specific service in question.

We do not guarantee specific results (e.g., exact ROI, lead volume, or rankings), as these depend on factors outside our control, including market conditions and third-party platform policies.

Our Site or services may reference or link to third-party platforms (such as social media networks, advertising platforms, or payment processors). We are not responsible for the content, policies, or practices of these third parties.

We reserve the right to suspend or terminate access to our services or Site for any user who violates these Terms, engages in fraudulent activity, or fails to meet payment obligations.

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Zenix Marketing operates, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

We may revise these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.